- Additional Pet Bus Service Information
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- All pets will ride in the last two rows of seats. These seats have been specially covered to ensure sanitation and the health of other riders.
- Pets must remain in their flight carriers.
- The bus will not stop for walking pets.
- Please be aware that your pet will be placed with other pets on the bus.
- For larger pets, please call Leisure Travel Service at 263-3621 for airport vehicle transportation service information.
- VEHICLE TRANSPORTATION SERVICE AGREEMENT
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The full fee for service between Narita/Haneda/Yokota/Sagami-Ono and Zama/SHA/Depot/Yokota/ Sagami-Ono must be paid once reservation is confirmed.
- All cancellations and changes must be made at least 96 hours prior to the scheduled date to receive a full refund. Any cancellations made after 96 hours will not receive a refund.
- Changes to upcoming weekend vehicle transportation reservations must be made prior to Friday at 3 p.m.. - Alcohol and smoking are prohibited in the vehicles at all times, no exceptions!
- Due to the heavy traffic conditions, vehicle transportation service driver may not arrive at the time designated on the request. - Upon arrival, driver will be located after customs with a sign bearing the passenger's name.
- If the driver does not arrive at the designated area within 30 minutes after the requested time, please contact our office at: DSN 263-3621 or 046-407-3621
- Payment Information
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- Prepayment is required for Confirmation of Reservation. We accept VISA and Mastercard over the phone or by e-mail.
- No refunds will be provided to non-arrivals who fail to properly communicate to the reservation agent.
- No Money to Pay (arrival without reservations)
- Passengers traveling from the airport to Camp Zama or SHA will be required to fill out a promissory note to include Name(s), Unit, and contact information.
- If you are electing to use a promissory statement for the bus service, you must fully complete the form. The bus driver will not accept incomplete promissory statements.
- Promissory statements are only acceptable for customers going to Camp Zama/SHA and is NOT to be used for customers going to the airport.
- Transportation service will be based on availability.
- Payment must be made within 72 hours at Leisure Travel Services in Bldg. 267. (Open Monday through Friday from 8 a.m. - 5 p.m.). Failure to make full payment will result in notifying the Commander or appropriate supervisor.
- Additionally, DFMWR, USAG Japan can initiate a collection action to receive payment for the debt if payment is not provided within seven working days.
- Promissory Notes are considered as confirmed reservations.
- Airport Shuttle & Vehicle Transportation Services Information
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- Passengers will handle their own personal bags and belongings during pick-up / drop-off.
- Buses will depart on time at scheduled times.
- IAW Local Law and Army Regulation states that children are required to be in a child safety restraint. It is the responsibility of the parent/guardian to provide the safety restraint.
- If your flight is delayed or cancelled and you are unable to contact us prior to departure, please bring flight documentation and your bus ticket(s) for a refund/date change within one week.
- If your flight is delayed or cancelled causing you to miss the bus, please notify us beforehand and we will be happy to refund you.
- If you have pet allergies, please be aware that there may be pets on the bus.
- The bus service runs 365 days a year; schedules are subject to change due to unforeseen circumstances. Please check the United States Army Garrison Japan and Camp Zama MWR Facebook page for any updates during inclement weather.
Airport Shuttle Bus runs 365 days / year!
AIRPORT SHUTTLE (To Haneda & Narita Airport)
Destination
Bus Service Fees
| Destination | Fee (One Way) |
|---|---|
| To Haneda | $30 per passenger |
| To Narita | $35 per passenger |
Locations & Departure Times
| Location | Departure Time |
|---|---|
| From Zama Lodging Front Entrance (Google Map) | 11 a.m. |
| From Camp Zama Community Club (Google Map) | 11:15 a.m. |
| From SHA (by reservation only) (Google Map) | 11:45 a.m. |
* Please allow yourself plenty of time to get to the airport in case of any delays, whether due to traffic, potential road closures, or adverse road/weather conditions.
* Drivers will stop at the service/parking area for 15 minutes break between Haneda Airport and Narita Airport as a requirement for driver's safety.
AIRPORT SHUTTLE (From Narita Airport)
Destination
Bus Service Fee
| Destination | Fee (One Way) |
|---|---|
| To Camp Zama (SHA reservation/request basis) | $35 per passenger |
Location & Departure Time
| Location | Departure Time |
|---|---|
| From Narita Airport Terminal 1 Parking | 6:30 p.m. |
AIRPORT SHUTTLE (From Haneda Airport)
Destination
Bus Service Fee
| Destination | Fee (One Way) |
|---|---|
| To Camp Zama (SHA reservation/request basis) | $30 per passenger |
Location & Departure Time
| Location | Departure Time |
|---|---|
| From Haneda Airport Terminal 3 Parking | 6:30 p.m. |
(Go to Group Bus Stop on 1F, use passageway on 2F of the Terminal 3)
* The bus will leave promptly at 6:30 p.m., Please plan time for baggage and customs.
Pet Bus Service
Pets are allowed on the bus.
| Destination | Fee (One Way) |
|---|---|
| To/From Haneda | $30 per pet |
| To/From Narita | $35 per pet |
Kennel size is limited to H16' x W16' x D21'
AIRPORT VEHICLE TRANSPORTATION SERVICE
Operation Hours
| Monday - Friday | 8 a.m. - 7 p.m. |
| Saturday & Sunday | 8 a.m. - 5 p.m. |
* U.S. Holidays - Closed
Please fill out the request form and MUST BE submitted at least two weeks prior to the reservation date either in person or via email, Leisure Travel Services staff will notify the requester if the service is available.
Due to limited drivers and vehicles, the service is NOT guaranteed.
| From | To/From | Prices | |
| Zama/SHA/Depot | Narita Airport | One way $215 | Round trip $430 |
| Haneda Airport | One way $175 | Round trip $350 | |
| Yokota Air Terminal | One way $140 | Round trip $280 | |
| Sagami-ono | One way $25 | Round trip $50 | |
ELIGIBILITY
Airport Shuttle & Vehicle Transportation Services are available for all Active Duty, DOD Civilians, and dependents, JGSDF members, Local National employees who has gate ID accessing Camp Zama.
RESERVATION
By phone call DSN: 315-263-4671 or TEL. 046-407-4671
By E-mail: Please submit completed form to yuuichi.kita.ln@army.mil and miho.overly.ln@army.mil
Without Reservation
Guests without reservations may use the Bus Service on a First-Come, First Served - Space Available basis. Payments must be in CASH (USD) at a minimum of 15 minutes prior to departure.
