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- Bldg 550 has one queen size bed with plush living room furnishings, and microwave and refrigerator.
- Building 552 has a kitchenette with all the luxuries of a typical hotel. Each room has one (1) queen size bed. Limited connecting rooms are available for families with children. Free WiFi is available in the lobby of bldg. 552.
- Building 780 has two 3-bedroom apartments primarily for large families. There are also 2-bedroom suites and single rooms with one queen bed in this building. All rooms have a kitchenette.
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- Reservation Policy
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All reservations will be held until 6 p.m., day of arrival. If you are arriving PAST 6 p.m., please notify the respective lodging facility and provide a major credit card and expiration date, to confirm the reservation for late arrival. If a credit card is not provided, the reservation will be cancelled, promptly, at 6 p.m. Confirmed reservations (with a credit card) must arrive before 12 a.m..
Confirmed reservations must be cancelled by 6 p.m. on the day of arrival. Any cancellation after 6 p.m., day of arrival, will be charged one night's room rate. Exception shall be those in a PCS-In status. If the PCS-In guest does not arrive by 12 a.m., the arrival shall be rolled over until the next day. Maximum rollover is 2 days, or 48 hours.
If a room is not available for an official (TDY) traveler, 10 days out, a Certificate of Non-Availability (CNA) number will be issued. This is a control number for the traveler to record on his or her travel voucher, stating that government lodging was not available. Paper or stamp CNA’s are no longer issued. In addition, CNA’s will NOT be issued retroactive. The CNA must be issued either prior to, or day of, arrival.
Order must be provided for official travelers at check in or reservation is subject to cancellation.
Space-available or leisure reservations are accepted only 48 hours prior to arrival, based on availability.
- Pet Policy
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Zama Army Lodging offers 14 pet friendly rooms. Pet friendly rooms are offered on a first come, first served basis. PCS inbound guests will have priority over all other guests requesting these rooms. Pets are limited to dogs and cats. All other animals to include, but not limited to the following: birds, reptiles, fish, hamsters, ferrets, exotic animals, etc., are not allowed in lodging facilities.
Please inform your selected sponsor so that arrangements can be made.
Contact the Pet Care Center to make a reservation if your request cannot
be filled. - Installation and Facility Access Guide
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Access and use of United States Army Garrison Japan (USAG Japan) and Army Lodging facilities are regulated based on the Status of Forces Agreement (SOFA). Oversight is provided by United States Forces Japan and Commander Army Region Japan based on an overarching joint agreement. PDF File
Status Stay (Lodging, Housing) Base Restaurants Exchange & Commissary Army Post Office Active Duty ✅ ✅ ✅ ✅ Active Dependent (AR, NV, AF, MC, CG) ✅ *1 ✅ ✅ ✅ Retiree from Active Duty ✅ ✅ ✅ ❌ Retired Dependent Must be Accompanied by Sponsor ✅ ✅ ❌ Retired Reservist ✅ With Valid ID ✅ ✅ ❌ Dependent of Retired Reservist Must be Accompanied by Sponsor ✅ ✅ ❌ Widow (URW) or Widower ✅ ✅ ✅ ❌ Active National Guard On Official Orders or EML Orders to Japan Active Reservist Valid ID and Active Duty Orders ✅ Only SOFA DoD Civilians Stationed in Japan or DoD Civilians’ Dependent Stationed in Japan ✅ ✅ ✅ ✅ DoD Contractors Stationed in Japan or DoD
Contractors’ Dependent Stationed in Japan✅ ✅ ✅ ✅ US Embassy Personnel Stationed in Japan ✅ *1 ✅ ✅ ✅ US Embassy Personnel from Outside Japan On Official Orders or EML Orders to Japan DoD Civilians/Contractors from outside Japan On Official Orders or EML Orders to Japan Non-DoD On On Travel Orders to Japan ❌ Those NOT LISTED ABOVE, ARE NOT AUTHORIZED ACCESS to United States Army Garrison Japan. Visitors to the installation MUST RECEIVE ACCESS AUTHORIZATION prior to their visit. Please contact the PMO Office (DSN) 263-3002 or (Cell) 046-407-3002 for Visitor Access information.
*1: Visitors must produce a valid ID with photograph when requested by a USAG Japan official. Visitors without a means of positive identification and/or proof of legal age will not be admitted to any hotel facility. (The legal age for active duty U.S. military personnel is 18 years of age, the legal age for individuals covered by Japanese law is 18 years of age.) Legal age for alcohol purchase is 20.
Disabled Veterans
There have been updates from DoD in regards to individuals in this category that allows access to Category C MWR activities in CONUS. However, the use of MWR facilities in overseas locations are also subject to the Host Nation laws and International
agreements. Specifically for Japan, these new privileges do not apply because the Status of Forces Agreement (SOFA) prohibits it.
We periodically review our policies and procedures to ensure compliance with the SOFA between the United States Government and the Government of Japan, and Department of Defense Instruction 1015.10. If there is a change or update to this policy we will update our access guides accordingly. We have the utmost respect and admiration for all those who serve, or have served in all capacities.
Zama Army Lodging has a total of 91 rooms. There are five (5) different room types to choose from depending on the size of accommodations requirements.
Each lodging room is provided with towels, coffee makers, television, refrigerators, microwave, and amenities such as shampoo, soap, coffee, tea, sugar, cream, etc. Also included in each room is a free WiFi and LAN cable for internet and a room safe for your valuables.
Each building has a laundry room available for our guests. The washing machine and dryers are free of charge. (We have a vending machine for soap, bleach, and softeners.)
Guests may enjoy our Sunrise Start Breakfast served every morning in our main lobby.
Room Rates
Please check the Defense Travel Management Office for the MAX Per Diem for Camp Zama, Japan.
Zama Army Lodging Reservation Request
Army Lodging reservations can be made online for standard room by visiting http://army.dodlodging.net/propertys/Camp-Zama-Lodging
