- MWR Airport Van Transportation Service
- MWR Sagami-Ono Transfer Service
- MWR Bus Rental Service
- Your name
- Number of travelers
- Phone number
- Departure time (from Sagami-Ono)
- VEHICLE TRANSPORTATION SERVICE AGREEMENT
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The full fee for service between Narita/Haneda/Yokota/Sagami-Ono and Zama/SHA/Yokota/ Sagami-Ono must be paid once reservation is confirmed.
- All cancellations and changes must be made at least 96 hours prior to the scheduled date to receive a full refund. Any cancellations made after 96 hours will not receive a refund.
- Changes to upcoming weekend vehicle transportation reservations must be made prior to Friday at 3 p.m.. - Alcohol and smoking are prohibited in the vehicles at all times, no exceptions!
- Due to the heavy traffic conditions, vehicle transportation service driver may not arrive at the time designated on the request.
- If the driver does not arrive at the designated area within 30 minutes after the requested time, please contact our office at: DSN 263-3621 or 046-407-3621
- Payment Information
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- Prepayment is required for Confirmation of Reservation. We accept VISA and Mastercard over the phone or by e-mail or in person at the Community Recreation Center.
- No refunds will be provided to non-arrivals who fail to properly communicate to the reservation agent.
- Other Information
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- Passengers will handle their own personal bags and belongings during pick-up / drop-off.
- IAW Local Law and Army Regulation states that children are required to be in a child safety restraint. It is the responsibility of the parent/guardian to provide the safety restraint.
- If your flight is delayed or cancelled and you are unable to contact us prior to departure, please bring flight documentation and your Transportation request form for a refund/date change within one week.
- If your flight is delayed or cancelled causing you to miss the van, please notify us beforehand and we will be happy to refund you.
- The van service runs 365 days a year; schedules are subject to change due to unforeseen circumstances. Please check the United States Army Garrison Japan and Camp Zama MWR Facebook page for any updates during inclement weather.
- Online Reservation (Japanese only): If you are not fluent in Japanese, please visit the ODR office, and we will assist you.
- Reservation at Kanachu Bus Sagami-Ono Service Center: Fill out the reservation form (phone reservations are not accepted). Reservations are available from one month prior to the day before departure. Payment is made on the day of the trip , and no cancellation notice is required.
- On the Day of Travel: A staff member will be present at the bus stop for payments. Seats are available on a first-come, first-served basis.
- Cash, valuables, fragile items (e.g., glass, electronics)
Note: Hand luggage must be under 10 kg, under 0.027 cubic meters in volume, and less than 1 meter in length. -
Smoking is prohibited in all seats.
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Please refrain from using mobile phones onboard.
- Seat belts must be worn in all seats per Japanese law.
- Although all vehicles are equipped with toilets, there may be instances where a non-toilet-equipped bus is in service.
- Kanachu East (Sagamihara Office): TEL 042-778-6793
- Keisei Bus (Chiba Office): TEL 043-433-3800
MWR offers two convenient options for customers traveling to the airports. Both services available by reservation only.
1. MWR Airport Van Transportation Service
MWR Airport Van Transportation Service offers flexibility with pickup time and location, allowing you to schedule your airport transport at your convenience.
Please fill out the request form and MUST BE submitted at least two weeks prior to the reservation date either in person or via email, Leisure Travel Services staff will notify the requester if the service is available.
Due to limited drivers and vehicles, the service is NOT guaranteed.
| From/To | To/From | Price One Way | Price Round Trip |
|---|---|---|---|
| Zama or SHA | Narita Airport | $215 | $430 |
| Zama or SHA | Haneda Airport | $175 | $350 |
| Zama or SHA | Yokota Air Terminal | $140 | $280 |
2. MWR Sagami-Ono Transfer Service
MWR Sagami-Ono Transfer Service provides transfer services to Sagami-Ono Station from following locations for customers taking the airport bus.
Please call or visit Outdoor Recreation Center to make reservation. You will need to provide :
Reservation MUST be made at least 3 days in advance.
Please allow for a 30-minute window to travel to Sagami-Ono due to traffic variations. If you need a return shuttle, reserve it at the same time.
| From | Time 1 | Time 2 | Time 3 | Price |
|---|---|---|---|---|
| Zama Army Lodging (Google Map) | 9:45 a.m. | 11:45 a.m. | 2:15 p.m. | $10 per person |
| Camp Zama Community Club (Google Map) | 10 a.m. | 12 p.m. | 2:30 p.m. | $10 per person |
| SHA Parking Bus Stop (Google Map) | 10:30 a.m. | 12:30 p.m. | 3 p.m. | $10 per person |
3. MWR Bus Rental Service
Looking for a reliable Bus Rental Service for your next private group event or team outing? We’ve got you covered!
Eligibility
MWR Airport Van Transportation Services and Sagami-Ono Transfer Service are available for all Active Duty, DOD Civilians, and dependents, JGSDF members, Local National employees who has gate ID accessing Camp Zama.
Kanachu/Keikyu Airport Bus Information
The airport bus from Sagami-Ono Station is operated by Kanagawa Chuo Kotsu (Kanachu Bus) and Keihin Kyuko Bus (Keikyu Bus). Since the MWR van drops passengers off near the North Exit of Sagami-Ono Station, please reserve a seat for boarding at the Sagami-Ono Station (North Exit) when making your reservation.
Time Table
Please see the Kanachu Bus Web site (To Narita / To Haneda)
Bus Stops
| # | To Narita (NRT) | To Haneda (HND) |
|---|---|---|
| 1 | Hashimoto Station (South Exit) | Sagami-Ono Parking (Multilevel Parking Lot) |
| 2 | Sagami-Ono Parking (Multilevel Parking Lot) | Sagami-Ono Station (North Exit) |
| 3 | Sagami-Ono Station (North Exit) | Machida Bus Center |
| 4 | Machida Bus Center | Minami-Machida Grandberry Park Station |
| 5 | Minami-Machida Grandberry Park Station | Haneda Airport Terminal 1 |
| 6 | Narita Airport Terminal 1, Bus Stop No.8 | Haneda Airport Terminal 2 |
| 7 | Narita Airport Terminal 2, Bus Stop No.10 | Haneda Airport Terminal 3 |
| 8 | Narita Airport Terminal 3, Bus Stop No.11 |
Fare
| To Narita (NRT) One-way | To Haneda (HND) One-way |
|---|---|
| Adult ¥3,900 | Adult ¥1,700 |
| Child ¥1,950 | Child ¥850 |
* Children under the age of 6 will be charged the child fare if they occupy a seat
Reservations & Payments
* Payments by cash or PASMO/SUICA are recommended, as some buses may not accept card payments.
Trunk Room Guidelines
Each passenger is allowed one suitcase in the trunk. Additional baggage requires prior arrangement through a delivery service. The following items should not be placed in the trunk but may be carried on board:
For safe handling, attach a name tag or identifying mark to your luggage.
Additional Information
From Airport
Buy tickets on the day of travel at either the ticket counter or vending machines in Narita/Haneda Airport. Payment methods include cash, credit cards, IC cards (PASMO, Suica), and QR codes (Alipay, WeChat Pay). Advance reservations are not accepted for this route departing from both airports.
Lost and Found
For inquiries on lost items, contact the following:
