Leisure Travel Services

Hours of Operation

Monday 8 a.m. - 5 p.m.
Tuesday 8 a.m. - 5 p.m.
Wednesday 8 a.m. - 5 p.m.
Thursday 8 a.m. - 5 p.m.
Friday 8 a.m. - 5 p.m.
Saturday Closed
Sunday Closed
U.S. Federal Holidays Closed

Contact

Leisure Travel Services
Bldg 267

Tel:
+81 (46)407-4405 +81 (46)407-3621

Military DSN Tel:
(315)263-4405 / (315)263-3621

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Camp Zama Leisure Travel Services offer a wide variety of local sightseeing trips. Every Month we produce a brochure for all upcoming trips. Sign up for all trips today!

Our Services:

  • Local Sightseeing Trips
  • Trip Planning Assistance
  • Bus Rental Service
  • Airport Limousine Service
  • MWR Narita Shuttle Bus Service
  • MWR Haneda Shuttle Bus Service
Leisure Travel Services Trip Brochures
January 2020 Brochure
February 2020 Brochure
Narita Bus Service

Camp Zama MWR looks forward to providing you the best possible service and experience coming to and from Camp Zama, Japan. Can't speak Japanese and not sure how you're going to get to your new duty station? Whether you're PCSing in or out, or simply here to visit Japan and are staying at Camp Zama, you can depend on the MWR Narita Bus to take care of you, worry free!

Features of the Narita Bus

  • 36 Passenger Bus
  • On-board Toilet
  • Spacious Leg Room with Foot Stools
  • Staggered Seating for better privacy
  • Undercarriage Storage

Narita Terminal Guide

  • Please download the Narita Passenger Terminal Guide and Map
  • For more information on the Narita Passenger Terminal, please visit www.narita-airport.jp/en/ 
  • From Narita Airport, you may start boarding the bus 30 minutes prior to departure. Please do not wait at the Narita DoD counter as they will no longer escort you to the bus.

Departure Schedule and Locations

Departure Times to Narita Airport

Zama Lodging Front Desk - 10:45 a.m.

Camp Zama Community Club - 11 a.m.

SHA Bus Stop (Reservation Only) - 11:30 a.m.

Departure Times to Camp Zama

Narita Terminal 1 Parking - 6 p.m.

*Bus will only drop off at SHA by request

*The bus will leave promptly at 6 p.m., kindly plan time for baggage & customs clearance.

Haneda Bus Service (Effective January 20, 2020)

Bus Shuttle Service to Haneda for your convenience!

Reservations can be made during the normal operating hours of Leisure Travel Services via phone or in-person

*Non-reservations can pay by cash the day of departure

Features of the Haneda Bus

  • 36 Passenger Bus
  • On-board Toilet
  • Spacious Leg Room with Foot Stools
  • Staggered Seating for better privacy
  • Undercarriage Storage

Haneda Terminal Guide

  • For more information on the Haneda International Terminal, please visit http://www.haneda-airport.jp/inter/en/dept/
  • From Haneda Airport, you may start boarding the bus 30 minutes prior to departure. Please do not wait at the Haneda DoD counter as they will not escort you to the bus.

Departure Schedule and Locations

Departure Times to Haneda Airport

Zama Lodging Front Desk - 10:15 a.m.

Camp Zama Community Club - 10:30 a.m.

SHA Bus Stop - 11 a.m.

Departure Times to Camp Zama

Haneda International Terminal - 2 p.m.

*The bus will leave promptly at 2 p.m., kindly plan time for baggage & customs clearance.

Bus Service Passenger and Payment Information

The Narita Bus Service Fee is $30

The Haneda Bus Service Fee is $25

  • Prepayment is required for Confirmation of Reservation. We accept VISA and Mastercard over the phone or by e-mail.
  • Passengers traveling from the airport to Camp Zama or SHA must have base access.
  • Guests without reservations may use the Bus Service on a First-Come, First Served - Space Available basis. Payments must be in CASH (USD) at a minimum of 15 minutes prior to departure.
  • Buses will depart on time at scheduled times.
  • IAW Local Law and Army Regulation states that children are required to be in a child safety restraint. It is the responsibility of the parent/guardian to provide the safety restraint.

Additional Information

  • No refunds will be provided to non-arrivals who fail to properly communicate to the reservation agent.
  • If your flight is delayed or cancelled and you are unable to contact us prior to departure, please bring flight documentation and your bus ticket(s) for a refund/date change within one week.
  • If your flight is delayed or cancelled causing you to miss the bus, please notify us beforehand and we will be happy to refund you.
  • If you have pet allergies, please be aware that there may be pets on the bus.
  • The bus service uns 365 days a year; schedules are subject to change due to unforeseen circumstances. Please check the United States Army Garrison Japan and Camp Zama MWR Facebook page for any updates during inclement weather.
  • No Money to Pay (arrival without reservations)
    • Passengers traveling from the airport to Camp Zama or SHA will be required to fill out a promissory note to include Name(s), Unit, and contact information.
    • If you are electing to use a promissory statement for the bus service, you must fully complete the form. The bus driver will not accept incomplete promissory statements.
    • Promissory statements are only acceptable for customers going to Camp Zama/SHA and is NOT to be used for customers going to the airport.
    • Transportation service will be based on availability.
    • Payment must be made within 72 hours at Leisure Travel Services in Bldg. 267. (Open Monday through Friday from 8 a.m. - 5 p.m.). Failure to make full payment will result in notifying the Commander or appropriate supervisor. 
    • Additionally, DFMWR, USAG-J can initiate a collection action to receive payment for the debt if payment is not provided within seven working days. 
    • Promissory Notes are considered as confirmed reservations.
Bus Service Pet Information
  • All pets will ride in the last two rows of seats.  These seats have been specially covered to ensure sanitation and the health of other riders.
  • Pets must remain in their flight carriers.
  • The bus will not stop for walking pets.
  • Pet carriers can not exceed 16H x 16W x 21L  inches.
  • Pet transportation is a for fee service. $30.
  • Please be aware that your pet will be placed with other pets on the bus.
  • For larger pets, please call Leisure Travel Service at 263-4405 for airport limousine information.  
Bus & Limo Request Forms
Bus Service Request Form
Limo Service Request Form